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EPISODE #4: INGRID SINCLAIR | GLOBAL PRESIDENT, SIMS LIFESTYLE SERVICES - ENTERPRISE PERSPECTIVE, HORIZONTAL PLANNING & LEADING GLOBALLY

Ingrid Sinclair was appointed to the position of Global President of Sims Lifecycle Services effective February 1st, 2019. Prior to that as VP of Recycling for Sims Recycling Solutions (SRS), Ingrid spearheaded innovation in electronics recycling operations for almost 10 years. Ingrid has been in the electronics recycling industry for over 20 years, starting her career in this field as a process engineer at the Glencore Canada (formerly Noranda) copper and precious metal refinery in Montreal, Quebec.  In addition to being trained as a Six Sigma Black Belt, Ingrid has a bachelor’s degree in Chemical Engineering from the University of Ottawa and a Master of Business Administration from Concordia University.


Connect with Ingrid Sinclair on LinkedIn.

Leading Forward with Christie Berger

Highlights: "Enterprise Perspective, Horizontal Planning & Leading Globally"

  • There is more urgency due to COVID and that has led to longer work days and more video calls. 
  • Pivoting is the means of navigating the challenges that the pandemic has presented. 
  • Being a leader has an added level of stress because “we don’t know when this is going to end.”
  • It is important for an organization to be flexible and compassionate for their employees.
  • By leaning in and listening, two-way communication can occur and propel the organization to be more flexible
  • It’s not easy to keep a team engaged and inspired during this pandemic…but it is possible.
  • Celebrating the team’s wins is crucial for encouraging team members.
  • Video calls are the “next best thing” compared to face-to-face and setting up 1-on-1 calls with team members is important.
  • Informal discussions are great learning tools to bounce ideas and figure out “what is next.”
  • Building a connection with your boss can help with transitioning upward in the organization.
  • Looking at a higher position may feel daunting but it is important to think “Why not me?”
  • Give yourself a chance.
  • Building relationships, asking questions and learning from others can help in transitioning to a new role
  • Confidence in moving forward when we are not confident helps build confidence 
  • Creating value for your employees can help them see the larger impact their work is doing.


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